Service Request Ticket - # 66845

Service Request Information

CONTACT Name Helyer, Kella   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 08, 2018 11:29 AM
Department Financial Aid Phone 88475
Location Email helyerk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20170664[Edit Inv] (opens in a new window) Bldg/Room WEL
Service Tag Description Xerox Phaser 3260/DI Monochrome Laser Printer
Serial No. K7A003112 Location Itsel Venegas Trujillo

Model Phaser 3260DI Hostname
Notes Up to 29 ppm Maximum print resolution: 600 x 600 dpi (up to 4800 x 600 enhanced image quality) Black Print Quality, 50sheet(s) Capacity / Legal (8.5 in x 14 in), USB Type B, Wireless capable, 1 year warranty, PCL 5e emulation, PCL 6 emulation, PostScript 3 support and Mobile printing: Apple AirPrint, Xerox PrintBack ; USB LOCAL PRINTER ONLY Ink/Toner Refill Standard Capacity Print Cartridge: 1,500 pages** 106R02775 High Capacity Print Cartridge: 3,000 pages** 106R02777 Drum Cartridge: 10,000 pages*** 101R00474

Wireless NIC 9C:93:4E:3B:DA:52

TECHS Submitted by Emily Griner Contact egriner15@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Mar 09, 2018 03:42 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Mar 09, 2018 03:42 PM 
Task reassigned to Adeshina Oladiti.
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Shina Oladiti Mar 09, 2018 03:42 PM 
Inventory is up to date accordingly.
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Shina Oladiti Mar 09, 2018 03:22 PM 
Setup done.
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Shina Oladiti Mar 09, 2018 12:03 PM 
****This is an outgoing email****
Hi Kella,

I need some additional information regarding
service request #66845

Description: NEW EQUIP SETUP: Deliver (QTY4) Xerox
Local USB Printers W#20170664-W#20170667[Edit Inv] to Admin
308 (order#10303)


We have 4 Xerox Phaser printer to be deliver. We
are checking to know when you would like us to
come in for the delivery.

We look forward to reading back from you.

Regards,

Adeshina
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Public
Gino Salazar Mar 08, 2018 04:40 PM 
Left VM.
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Gino Salazar Mar 08, 2018 04:38 PM 
Calling for availability.
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Emily Griner Mar 08, 2018 11:29 AM 
NEW EQUIP SETUP: Deliver (QTY4) Xerox Phaser Local USB 
Printers W#20170664-W#20170667[Edit Inv] to Admin 308. Kella Helyer 
is the contact for all 4 printers.

W#20170664[Edit Inv] replaces W#20080847- Cody Prescott, room 
308
W#20170665[Edit Inv] replaces W#20040885- Antonio Castellanos, 
room 308D (this was formerly Romeo Lopez Gonzalez' room 
and printer)
W#20170666[Edit Inv] replaces W#20031276- Robert Hoffman, 308C
W#20170667[Edit Inv] replaces W#20030435- Vacant, room 308

New printers placed on new inventory counter by the wall.
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