Service Request Ticket - # 66846

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 08, 2018 12:42 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20160115[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8880DNM Color Printer
Serial No. T4B008274A Location PDR 2023 Giveaway

Model ColorQube 8880 Hostname rwec-205.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: TBA Metered Code:5926 IP:140.211.184.29 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:6C:34:C5

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Mar 12, 2018 12:25 PM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Mar 12, 2018 12:25 PM 
I fixed all three printers last Thursday. Forgot 
to close this.
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Kyle Arthenayake Mar 08, 2018 12:43 PM 
does not know the other WOU numbers only one the
student knew was the RWEC 205 lab printer
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Kyle Arthenayake Mar 08, 2018 12:42 PM 
Contact Info: Truman Madden
tmadden14@mail.wou.edu
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Public
Kyle Arthenayake Mar 08, 2018 12:42 PM 
I am writing this email to inform the computer
department of a couple printers that no longer
print double sided. 

1. the 2nd floor mac lab at Woodcock building 
2. the 2nd floor lab at the Devolder science center 
3. I'm pretty sure the 2nd floor alcove at the
library. This printer could have been fixed by
now, but I stopped using it due to the problem.
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