Service Request Ticket - # 66857

Service Request Information

CONTACT Name Brown, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 12, 2018 10:16 AM
Department Human Resources Phone 88490
Location Email brownmi@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130518[Edit Inv] (opens in a new window) Bldg/Room ITC 003
Service Tag 9WN8FZ1 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 12MB)
Serial No. 9WN8FZ1 Location PDR

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0092986; Adobe Acrobat DC (Pro)subscription from XXXX2015004716 serialized desktop JAN2016

Wired NIC F8:B1:56:C5:A6:95

TECHS Submitted by John Rushing Contact rushingj@wou.edu 89242
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Mar 12, 2018 04:26 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Mar 12, 2018 04:26 PM 
Completed!
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Shina Oladiti Mar 12, 2018 11:06 AM 
Task reassigned to Adeshina Oladiti.
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John Rushing Mar 12, 2018 10:16 AM 
The computer is not installing the drivers for the 
wireless keyboard and mouse.  Might be an admin 
issue.
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