Service Request Ticket

Service Request Information

CONTACT	Name	Elliot, Michael	Date	Mar 12, 2018 11:02 AM
	Department	Capital Planning & Construction	Phone	89363
	Location		Email	elliotm@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20160934 (opens in a new window)	Bldg/Room	TODD 137
	Service Tag	15B4LH2	Description	Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
	Serial No.	15B4LH2	Location	Elesei Kalugin 2 WKS 10/17
	CPU	Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2016005511; Microsoft Project Standard 2016 P0105311 SEPT2017 SR#65027 ; Graphisoft ARCHICAD v21 WIN P0105320 SEPT2017 SR65027; Bluebeam Revu Standard 2018 perpetual VIA2018008960 SR#71709 MAY2019;
	Wired NIC	50:9A:4C:46:0A:BB

TECHS	Submitted by	Brighton Bohnenkamp	Contact	bbohnenkamp14@wou.edu	88925
	Primary Technician		Contact	soladiti13@wou.edu	88925

Entered by	Date	Memo
Shina Oladiti			Email Public
Entered by	Date	Memo
Shina Oladiti	Mar 12, 2018 02:14 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shina Oladiti	Mar 12, 2018 02:14 PM	Installed program. Done!	Add Attachment
Megan Thibeault	Mar 12, 2018 12:00 PM	http://www.graphisoft.com/downloads/bimx/bimx_desktop.h tml I think this is the link you want	Add Attachment
Shina Oladiti	Mar 12, 2018 11:05 AM	Task reassigned to Adeshina Oladiti.	Add Attachment
Brighton Bohnenkamp	Mar 12, 2018 11:02 AM	**This is an email** Hello, As requested, here is the ID # for my desktop computer: 20160934. The express service code number is: 2497803446 The software I would like to install is from Graphisoft and works with Archicad. The software is called BIMx. Here is a link: https://play.google.com/store/apps/details? id=com.graphisoft.bimx Please let me know if you have any questions or concerns. Thanks!	Add Attachment