Service Request Ticket - # 66865

Service Request Information

CONTACT Name Rodriguez, Veronica   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 13, 2018 10:16 AM
Department Student Health & Counseling Center Phone 88313
Location Email rodriguezv@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130058[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 4620/DT Laser Printer
Serial No. XLV886613 Location PDR

Model 4620/DT Hostname ambien.wou.edu
Notes 1200dpi x 1200dpi (B&W) 1100sheet(s) Capacity / Legal (8.5 in x 14 in), 3 TRAYS(1)MP&(2)500 sheet, RJ-45, USB Type A, USB Type B / 256MB Installed RAM / 768MB Maximum RAM / 1 Year Warranty IP: 140.211.64.72 Ink/Toner Refill

Wired NIC 00:00:AA:D9:1E:3D

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Mar 14, 2018 12:00 PM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Mar 14, 2018 12:00 PM 
This has been fixed. I am guessing the backed up 
queue was causing it to do this. Once I cleared it 
and rebooted it worked fine.
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Brighton Bohnenkamp Mar 13, 2018 10:16 AM 
Printer at the nurses station is saying 
:formatting" and wont print
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