Service Request Ticket - # 66877

Service Request Information

CONTACT Name Boyson, Tracy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 14, 2018 08:30 AM
Department Behavioral Sciences Division Phone 8987
Location Email boysont@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150633[Edit Inv] (opens in a new window) Bldg/Room ITC 310B
Service Tag Description Apple MacBook Pro 13-inch w/ Retina Display #Z0QP
Serial No. C02RV2DLFVH8 Location Computer Science Division Departmental Laptop

CPU Intel Core i7(3.0GHz dual-core, 4MB L3 cache)


OS MAC OS X 10.11 (El Capitan) Software Microsoft Desktop Education license allows install of Office 201* for MAC and above XXXX2015004715;

Wireless NIC 98:01:A7:98:93:63


Bluetooth NIC 98:01:A7:98:93:64

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen Mar 14, 2018 09:47 AM 
Status changed from (2) Scheduled to (5) Completed
 Add Attachment
Bradley Karkanen Mar 14, 2018 09:47 AM 
She didn't need admin rights she couldn't update her 
appstore apps. They weren't added through VPP
 Add Attachment
Megan Thibeault Mar 14, 2018 08:50 AM 
Task reassigned to Bradley Karkanen.
 Add Attachment
Kyle Arthenayake Mar 14, 2018 08:44 AM 
Status changed from (1) Pending to (2) Scheduled
 Add Attachment
Kyle Arthenayake Mar 14, 2018 08:44 AM 
Priority changed from (3) Priority to (2) High Priority.
 Add Attachment
Kyle Arthenayake Mar 14, 2018 08:30 AM 
Admin rights needed
Add Attachment