Service Request Ticket - # 66885

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 15, 2018 10:56 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101166[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag 55QQFQ1 Description Dell OptiPlex 960 SFF, 3.0GHz,6M,1333MHz FSB
Serial No. 55QQFQ1 Location Ready for PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Roxio Creator Starter Dell Edition and Cyberlink Power DVD 9.5.1 bundled with PC, MS Office Pro Plus 2010 from P0080082 installed as Office Pro Plus 2007

Wired NIC BC:30:5B:DA:93:CC

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Mar 15, 2018 12:35 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Mar 15, 2018 12:34 PM 
20101166[Edit Inv] Is just needing to be wiped and then can go to PDR
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Gino Salazar Mar 15, 2018 12:33 PM 
I put 20121085[Edit Inv] up there!
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Gino Salazar Mar 15, 2018 11:54 AM 
Task reassigned to Giovanni Salazar.
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Megan Thibeault Mar 15, 2018 11:51 AM 
we are not gfa'ing this unit, please just use a spare
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Brighton Bohnenkamp Mar 15, 2018 10:57 AM 
Priority changed from (3) Priority to (4) Moderate Priority.
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Brighton Bohnenkamp Mar 15, 2018 10:57 AM 
Contact Info: megan eichler, eichlerm@wou.edu
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Public
Brighton Bohnenkamp Mar 15, 2018 10:56 AM 
CPU in corner of SRD has failed (Blue screen of 
death, etc.). it needs to be replaced with one 
from storage (ITC 003). DO NOT REPLACE THE MAIN 
SRD COMPUTER
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