Service Request Ticket - # 66894

Service Request Information

CONTACT Name Broussard, Chelsie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 15, 2018 02:59 PM
Department ASWOU Phone 88303
Location Email broussardc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141171[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 90VHV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 90VHV42 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D6:46:3B

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Mar 15, 2018 04:09 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Mar 15, 2018 04:08 PM 
They are good to go
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Gino Salazar Mar 15, 2018 04:04 PM 
Task reassigned to Giovanni Salazar.
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Tricia Flaherty Mar 15, 2018 03:01 PM 
not sure were the $500 part of that previous note came 
from ignore that..oh I accidentally copy and pasted their 
budget amount from the order.
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Tricia Flaherty Mar 15, 2018 02:59 PM 
they put in an order request for a Cord to link two monitors to one computer.  	$ 
500.00
Other information we should know about this order.	***This should only require one 
addt'l cable/adapter(HDMI to DVI adapter 6ft). The primary monitor that will have 
speaker and webcam function will need to use existing Displayport to Displayport 
cabling to run sound and video. The second monitor can use the DVI to HDMI adapter 
cable to go from computer into the monitors HDMI input as a second display.*** the 
adapter that they are purchasing and invoice will be on the shelf by the inventory 
counter in ITC008  the station info is as follows: cpu W#20141171[Edit Inv] with DP and DVI out; 
two monitors are  W#20140959[Edit Inv] & W#20150698[Edit Inv].  one will be DP to DP on primary and 
secondary will be DVI to HDMI.
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