Service Request Ticket

Service Request Information

CONTACT	Name	Kunze, Linda	Date	Mar 16, 2018 12:18 PM
	Department	Behavioral Sciences Division	Phone	88344
	Location		Email	kunzel@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20140007 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Xerox ColorQube 8870DNM Color Printer
	Serial No.	XFL145733	Location	PDR
	Model	ColorQube 8870	Hostname	psychlab.wou.edu
	Notes	Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.116.123 Metered pin: 2702	Ink/Toner Refill	Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783
	Wired NIC	9C:93:4E:53:B2:2B

TECHS	Submitted by	Kyle Arthenayake	Contact	karthenayake14@wou.edu	88925
	Primary Technician		Contact	peppers@wou.edu	88956

Entered by	Date	Memo
Shandelle Plasker			Email Public
Entered by	Date	Memo
Shandelle Plasker	Mar 19, 2018 12:31 PM	Status changed from (3) Order in Process to (5) Completed	Add Attachment
Shandelle Plasker	Mar 19, 2018 12:31 PM	This has been fixed	Add Attachment
Shandelle Plasker	Mar 16, 2018 02:48 PM	Status changed from (1) Pending to (3) Order in Process	Add Attachment
Shandelle Plasker	Mar 16, 2018 02:48 PM	The gear on the left-hand side of the printer is not working properly. I called Xerox to get the part shipped. REF#22270002	Add Attachment
Yumin Chen	Mar 16, 2018 01:22 PM	Task reassigned to Shandelle Pepper.	Add Attachment
Yumin Chen	Mar 16, 2018 12:30 PM	Task reassigned to Yumin Chen.	Add Attachment
Kyle Arthenayake	Mar 16, 2018 12:18 PM	Hi~ Can someone please come over and fix the student lab printer? 20140007 - Todd Hall Lab 317 Several students are needing to print and I am unable to fix it. Thanks!	Add Attachment