Service Request Ticket - # 66907

Service Request Information

CONTACT Name Bueford, Christopher   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 17, 2018 09:07 AM
Department Business Services Phone 88210
Location Email buefordc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141209[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 1K6LV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 1K6LV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:DA:65:55

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Mar 18, 2018 12:42 PM 
Task reassigned to Megan Eichler.
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Megan Thibeault Mar 18, 2018 12:42 PM 
Task reassigned to Megan Eichler.
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Megan Thibeault Mar 18, 2018 12:42 PM 
taken care of!
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Kyle Arthenayake Mar 17, 2018 09:07 AM 
nasty virus files are encrypted and pay to unlock
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