Service Request Ticket - # 66910

Service Request Information

CONTACT Name Deets, Amber   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 19, 2018 09:02 AM
Department Graduate Studies Phone 88492
Location Email deetsa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150064[Edit Inv] (opens in a new window) Bldg/Room SSC 217
Service Tag Description Apple iMac 27-inch #Z0QW
Serial No. D25Q707SFY13 Location Going to PDR OED

CPU Intel Core i5(3.3GHz Quad-core)


OS MAC OS X 10.10 (Yosemite) Software Office for MAC from VISA2015004715

Wired NIC 98:5A:EB:E4:63:4B


Wireless NIC AC:29:3A:9F:91:11


Bluetooth NIC AC:29:3A:9F:91:12

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Mar 19, 2018 01:10 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Shandelle Plasker Mar 19, 2018 01:10 PM 
Shea went down and fixed this for her.
 Add Attachment
Shandelle Plasker Mar 19, 2018 12:33 PM 
Task reassigned to Shandelle Pepper.
 Add Attachment
Kyle Arthenayake Mar 19, 2018 09:02 AM 
Short cuts are missing and can not use the V key.
Can not get into J drive. It says another user is
using it
 Add Attachment