Service Request Ticket - # 66912

Service Request Information

CONTACT Name Sauer, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 19, 2018 10:05 AM
Department Human Resources Phone 88631
Location Email sauerj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141267[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag HHTHV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. HHTHV42 Location Under standup station

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298; TRANSFER-Adobe Acrobat Pro XI(v.11) from P0093895 DEC2016 SR62176 from W#20101458

Wired NIC 98:90:96:D4:71:D1

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Mar 19, 2018 12:10 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Mar 19, 2018 12:10 PM 
all done
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Megan Thibeault Mar 19, 2018 11:17 AM 
in a training currently
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Brighton Bohnenkamp Mar 19, 2018 10:17 AM 
Task reassigned to Megan Eichler.
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Brighton Bohnenkamp Mar 19, 2018 10:05 AM 
****This is an email****
Jennifer Sauer (Computer #20141267) is in need 
of -
Adobe Pro, Printers, Single Sign On, Outlook 
for personal email address and HR email and 
Employment email.
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