Service Request Ticket - # 66913

Service Request Information

CONTACT Name Acar, Serra   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 19, 2018 10:09 AM
Department The Research Institute Phone
Location Email acars@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20140357[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13-inch #Z0MT
Serial No. C1MNP0N4DV30 Location PDR

CPU Intel Core i7(2.9GHz dual-core, 4MB L3 cache)


OS MAC OS X 10.10 (Yosemite) Software MS Office 2011 Std for MAC from P0096004, SPSS Statistics Premium Faculty Pack from P0096007

Wired NIC AC:87:A3:0B:5D:F4


Wireless NIC D8:BB:2C:BA:62:1C


Bluetooth NIC D8:BB:2C:BA:62:1D

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact ucsnetwork@wou.edu 88154

Tracking

Entered by Date Memo
Network Support
Email

Public
Entered by Date Memo
Brighton Bohnenkamp Mar 19, 2018 10:12 AM 
Status changed from (1) Pending to (5) Completed
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Brighton Bohnenkamp Mar 19, 2018 10:12 AM 
Contacted user to let her know it should be fixed 
by the end of the day
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Brighton Bohnenkamp Mar 19, 2018 10:09 AM 
Anything shes using in idrive is running extremely 
slow
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