Service Request Ticket - # 66915

Service Request Information

CONTACT Name Dandeneau, Raymond   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 19, 2018 10:25 AM
Department Natural Science/ Chemistry Phone 89483
Location Email dandener@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20121254[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 18HQHX1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0090649 downgraded to Office Pro Plus 2010,

Wired NIC B8:CA:3A:8E:44:49

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Mar 19, 2018 02:57 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Mar 19, 2018 02:57 PM 
no loaner, rebooted and he is good to go
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Megan Thibeault Mar 19, 2018 01:44 PM 
Loaner W20121089
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Megan Thibeault Mar 19, 2018 01:42 PM 
Task reassigned to Megan Eichler.
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Brighton Bohnenkamp Mar 19, 2018 10:25 AM 
"start up repair" error, cant log on
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