Service Request Ticket - # 66920

Service Request Information

CONTACT Name Wenzel, Alicia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 19, 2018 12:07 PM
Department Education & Leadership Phone 88668
Location Email wenzela@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150178[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 3H7Y362 Description Dell Latitude E7250 touch(i7-5600U, 8GB RAM 256HD)
Serial No. 3H7Y362 Location PDR

CPU Intel Core i7-5600U(Dual Core 2.6GHz, 4M, 15W)


OS Windows 7 Pro, 64 bit Software Microsoft Desktop Ed license XXXX2015004715; Adobe Acrobat DC (Pro)subscription from XXXX201600005512 serialized desktop MAY2017; NVivo 11 Pro for WIN VISA2016006336 MAY2017; Snagit 2019 Single user License Education MAC/WIN VISA2018008744 *also share with 2nd station W#20100617 for Alicia's use only MAR2019 SR#;

Wired NIC 20:47:47:EE:04:9E


Wireless NIC DC:53:60:38:0D:E4


Bluetooth NIC DC:53:60:38:0D:E8

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Mar 19, 2018 02:09 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Mar 19, 2018 02:09 PM 
Delivered and good!
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Gino Salazar Mar 19, 2018 01:56 PM 
Task reassigned to Giovanni Salazar.
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Tricia Flaherty Mar 19, 2018 12:07 PM 
The Ausdom HD Webcam USB Plug and Play Web Camera 
#AW525	is on the inventory counter ready to go out to 
Alicia Wenzel (no more invoices)
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