Service Request Ticket - # 66933

Service Request Information

CONTACT Name Marvin, Roxanna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 20, 2018 10:21 AM
Department The Research Institute Phone 88838
Location Email marvinr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130833[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6440 Intel i7-4600M(2.9GHz 4M)
Serial No. 3YVWD12 Location PDR

CPU Intel Core i7-4600M(2.9 GHz, 4M) 4thGEN


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from P0094138; TRANSFER FROM W#20101293: Adobe Acrobat Pro 10 WIN from P0083671 and Adobe Fireworks CS5 WIN from P0083671, Corel Draw Graphics Suite X5 from VISA2011002803, Cyberlink PowerDirector v.11 Ultimate Suite from VISA2012003227, Adobe InDesign CS6 (v.8) License from P0093384; TRANSFER FROM W#20070501: Adobe eLearning Suite2 WIN license from P0079318; TRANSFER from Eric Enright- Adobe CC NAMED USER SEPT2017

Wired NIC EC:F4:BB:38:A7:83


Wireless NIC C4:D9:87:C7:3C:A6


Bluetooth NIC C4:D9:87:C7:3C:AA

TECHS Submitted by Peter Puettmann Contact ppuett16@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Mar 27, 2018 02:31 PM 
Status changed from (6) Ready to Deliver to (5) Completed
 Add Attachment
Gino Salazar Mar 27, 2018 02:31 PM 
Also she is good to go!
 Add Attachment
Gino Salazar Mar 27, 2018 02:20 PM 
Okay brought back loaner 20120213[Edit Inv]
 Add Attachment
Kyle Arthenayake Mar 27, 2018 01:39 PM 
In office next two hours
 Add Attachment
Bradley Karkanen Mar 27, 2018 12:40 PM 
Task reassigned to Giovanni Salazar.
 Add Attachment
Bradley Karkanen Mar 27, 2018 12:40 PM 
Wasn't there
 Add Attachment
Bradley Karkanen Mar 27, 2018 12:40 PM 
Status changed from (5) Completed to (6) Ready to Deliver
 Add Attachment
Bradley Karkanen Mar 27, 2018 12:37 PM 
Status changed from (6) Ready to Deliver to (5) Completed
 Add Attachment
Bradley Karkanen Mar 27, 2018 12:24 PM 
Status changed from (1) Pending to (6) Ready to Deliver
 Add Attachment
Bradley Karkanen Mar 27, 2018 12:24 PM 
Ready to go
 Add Attachment
Bradley Karkanen Mar 27, 2018 10:20 AM 
Running updates
 Add Attachment
Peter Puettmann Mar 20, 2018 10:22 AM 
brought her loaner W#20120213[Edit Inv] 
when bringing back her cpu make sure that she can
print to local printer next to her desk
Add Attachment