Service Request Ticket - # 66939

Service Request Information

CONTACT Name Horsey, Rip   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 20, 2018 12:22 PM
Department Campus Recreation/HWC Phone 89535
Location Email horseyr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20170702[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag 684H8L2 Description Dell 13 3380 No-Touch Chromebook
Serial No. 684H8L2 Location PDR pile - broken

CPU Unknown


OS Chrome OS Software Google Chrome Management Console license, ED P0106584

Wireless NIC F8:63:3F:8E:AA:9E

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Mar 26, 2018 11:55 AM 
Status changed from (7) Waiting for Contact to (5) Completed
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Gino Salazar Mar 26, 2018 11:55 AM 
They have been delivered!
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Shina Oladiti Mar 26, 2018 11:36 AM 
Task reassigned to Giovanni Salazar.
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Gino Salazar Mar 22, 2018 12:05 PM 
Status changed from (1) Pending to (7) Waiting for Contact
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Shina Oladiti Mar 21, 2018 02:15 PM 
Task reassigned to UCS Tech.
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Shina Oladiti Mar 21, 2018 02:15 PM 
****This is an outgoing email****
Hi Rip ,

I need some additional information regarding
service request #66939

Description: NEW EQUIP SETUP: Deliver 4QTY Dell 13
3380 Chromebooks to HCW109  (order#10403)

We ha 4 Chromebooks that need to be delivered to
you. We are checking to know when yo want us to
come in for the delivered.

Regards,
Adeshina
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Tricia Flaherty Mar 20, 2018 12:22 PM 
There are 4 Chromebooks in cases from UCS Order#10403 going to different Staff in HWC:
W#20170702[Edit Inv] - HW109 Rip Horsey, Director, Campus Recreation	
W#20170703[Edit Inv] - HW108 Asst Director - Programs TBD- deliver to Rip
W#20170704[Edit Inv] - HW107 Andy Main, Asst Dir - Intramural & Club Sports	
W#20170705[Edit Inv] - HW106 Dorthy McInerney, Business & Marketing Coord.	
**They will be using them mostly for Web and Google email/Drive access, but please show them how to access VDI 
on the Chromebooks via a web browser, this is esepcially important for Rip and Dorothy.
NO INVOICES ANYMORE and I have brought into Google Admin console already.
They are located on inventory counter.
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