Service Request Ticket - # 66948

Service Request Information

CONTACT Name Sherrill, Bonnie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 20, 2018 03:13 PM
Department Campus Dining Phone 88319
Location Email sherrilb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20170787[Edit Inv] (opens in a new window) Bldg/Room VAL 128
Service Tag CV896M2 Description Dell 24 Monitor 23.8in LED w/ webcam&spkr #P2418HZ
Serial No. CV896M2 Location Bonnie Sherrill, Campus Dining Acct Specialist
TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Mar 22, 2018 09:11 AM 
Status changed from (2) Scheduled to (5) Completed
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Peter Puettmann Mar 22, 2018 09:11 AM 
delivered
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Peter Puettmann Mar 22, 2018 08:05 AM 
Task reassigned to Peter Puettmann.
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Shina Oladiti Mar 21, 2018 03:56 PM 
Status changed from (1) Pending to (2) Scheduled
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Shina Oladiti Mar 21, 2018 03:56 PM 
Priority changed from (3) Priority to (2) High Priority.
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Kyle Arthenayake Mar 21, 2018 03:54 PM 
Anytime tomorrow after 9:00 will work for delivery
of this monitor. Please let me know when you are
planning on doing this so I can assist.

Ryan J.

On Wed, Mar 21, 2018 at 3:24 PM, Bonnie Sherrill
 wrote:

    I believe this is to replace one of my
monitors that is slowly dying.  Ryan could answer
better.

    Thanks

    Bonnie
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Shina Oladiti Mar 21, 2018 03:54 PM 
****This is an email****
Anytime tomorrow after 9:00 will work for delivery
of this monitor. Please let me know when you are
planning on doing this so I can assist.

Ryan J
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Shina Oladiti Mar 21, 2018 02:18 PM 
Task reassigned to UCS Tech.
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Shina Oladiti Mar 21, 2018 02:18 PM 
****This is an outgoing email****
Hi Bonnie,

I need some additional information regarding
service request #66948

Description: NEW EQUIP SETUP: Deliver Dell 24
Monitor 23.8in LED w/ webcam&spkr VAL128 (order#10394)

We are checking to know when you want us to come
in for the delivery and setup of this equipment.

Regards,
Adeshina
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Public
Tricia Flaherty Mar 20, 2018 03:13 PM 
Ryan Jennings can serve as a point of contact for this Campus Dining 
order.
this new monitor W#20170787[Edit Inv] is replacing failing older monitor 
W#20101309[Edit Inv]  and is to go with cpu W#20160271[Edit Inv] in VAL128 (we no 
longer do invoices and this monitor is on Inventory counter top in 
ITC008.
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