Service Request Ticket - # 66949

Service Request Information

CONTACT Name Mercer, Heather   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 20, 2018 04:05 PM
Department Human Resources Phone 88963
Location Email mercerh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
peripheral Edit WOU # 20170786[Edit Inv] (opens in a new window) Bldg/Room ITC 001
Service Tag Description Dell E-Port PlusII Replicator & 130W power adapter
Serial No. 3108856460076L127C Location PDR
TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen Mar 21, 2018 01:32 PM 
Status changed from (1) Pending to (5) Completed
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Yumin Chen Mar 21, 2018 01:32 PM 
Done.
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Erika Enriquez Mar 21, 2018 01:02 PM 
Task reassigned to Yumin Chen.
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Gino Salazar Mar 21, 2018 11:50 AM 
Task reassigned to Erika Enriquez.
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Brighton Bohnenkamp Mar 21, 2018 11:07 AM 
Available 3/21 between 1-2 or after 3
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Gino Salazar Mar 20, 2018 04:06 PM 
Task reassigned to Giovanni Salazar.
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Tricia Flaherty Mar 20, 2018 04:06 PM 
It is on shelf by Inventory counter (NO MORE INVOICES)
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Tricia Flaherty Mar 20, 2018 04:05 PM 
This is a Dell e-series Dock W#20170786[Edit Inv] for her to turn 
laptop W#20160748[Edit Inv] Latitude E5470 into a workstation( 
instead of her current cpu W#20140375( if this is 
relocated please update inventory).  It will need to be 
hooked up for dual monitors, a printer, internet, etc.
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