Service Request Ticket - # 66970

Service Request Information

CONTACT Name Jennings, Ryan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 22, 2018 08:33 AM
Department University Computing Solutions Phone 14018
Location Email jenningsr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20160869[Edit Inv] (opens in a new window) Bldg/Room VAL 130
Service Tag Description Xerox Phaser 6510/DN Color Laser Printer
Serial No. 4av770247 Location RSC

Model 6510/DN Hostname ur-dining
Notes Up to 1200 x 2400 dpi resolution 30ppm (B&W)/30ppm (color) built-in automatic two-sided printing on DN model 300sheet(s) Capacity via 250-Sheet Input & 50-Sheet Bypass Trays additional 250 sheet tray is optionally available Letter(8.5 x 11in) & Legal (8.5 in x 14 in) Maximum Print Size: 8.5 x 14" /Minimum Print Size: 3 x 5" 10/100/1000Base-T Ethernet, USB 3.0; IP ADDRESS:140.211.116.32 Ink/Toner Refill 106R03473 Standard Capacity Cyan Print Cartridge(1000 Pages), 106R03474 Standard Capacity Magenta Print Cartridge(1000 Pages), 106R03475 Standard Capacity Yellow Print Cartridge(1000 Pages), 106R03476 Standard Capacity Black Print Cartridge (1000 Pages)

Wired NIC 9C:93:4E:6C:76:6E

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Apr 02, 2018 10:53 AM 
Status changed from (3) Order in Process to (5) Completed
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Shandelle Plasker Apr 02, 2018 10:53 AM 
This has been fixed.
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Shandelle Plasker Mar 28, 2018 02:38 PM 
Status changed from (1) Pending to (3) Order in Process
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Shandelle Plasker Mar 28, 2018 02:38 PM 
Seems to be jamming in the fuser. Since the Fuser 
is not even a year old I called the machine in 
with its warranty.
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Brighton Bohnenkamp Mar 22, 2018 08:33 AM 
****This is an email****
Can you please place a ticket for Dining's 
(W20160869 ) Xerox Phaser 6510? The rollers at 
the top of the paper feed out ay need to be 
replaced, or something else is going on. The 
device consistently jams at that point.

It is located in the office supply room in the 
South Sister Annex of Valsetz.


Ryan J.
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