Service Request Ticket - # 66977

Service Request Information

CONTACT Name Townsend, Kimber   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 22, 2018 02:11 PM
Department College of Education Phone 88082
Location Email townsendk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160106[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 27-inch w/ Retina 5K display #Z0SD
Serial No. D25S40TWGQ18 Location PDR

CPU Intel Core i7(4.0GHz quad)


OS MAC OS X 10.11 (El Capitan) Software Microsoft Desktop Education license allows install of Office 201* for MAC XXXX2016005511; Final Cut Pro X from P0101469; bundled software for W#20160197 NEWERTECH miniStack VISA2016005528(under drivers on TDRIVE); Roxio Toast Titanium (v.11)from P0092312(STOCK) UPGRADED to Roxio Toast Titanium v17 UCS2018009107

Wired NIC A8:60:B6:02:DD:16


Wireless NIC 28:F0:76:4A:79:52


Bluetooth NIC 28:F0:76:4A:79:53

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Megan Thibeault Jan 22, 2019 08:23 AM 
Status changed from (1) Pending to (5) Completed
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Erika Enriquez Mar 22, 2018 02:16 PM 
Task reassigned to Self Resolved.
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Kyle Arthenayake Mar 22, 2018 02:11 PM 
set up remote desktop on mac in RWEC 210
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