Service Request Ticket - # 66981

Service Request Information

CONTACT Name Broussard, Chelsie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 23, 2018 09:00 AM
Department ASWOU Phone 88303
Location Email broussardc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20170790[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag 4FC96M2 Description Dell 24 Monitor 23.8in LED w/ webcam&spkr #P2418HZ
Serial No. 4FC96M2 Location IFC unassigned
TECHS Submitted by Emily Griner Contact egriner15@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Apr 04, 2018 10:25 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Apr 04, 2018 10:25 AM 
Setup completed!
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Shina Oladiti Apr 02, 2018 09:27 AM 
Task reassigned to Adeshina Oladiti.
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Shina Oladiti Apr 02, 2018 08:52 AM 
****This is an email****
Hi Adeshina,
I am here all day 8-4pm
Chelsie
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Shina Oladiti Mar 26, 2018 10:30 AM 
Task reassigned to UCS Tech.
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Shina Oladiti Mar 26, 2018 08:53 AM 
****This is an outgoing email****
Hi Chelsie,

I need some additional information regarding
service request #66981

Description: NEW EQUIP SETUP: Deliver 2 Dell
Monitors W#20170789[Edit Inv] & W#20170790[Edit Inv] and computer
W#20170788[Edit Inv] WUC 121A order#10348

I am checking to know if you're available for me
to come in and setup the new equipment. 

Please, get back to us with the most convenient
time and day that you would like us come in for
the setup.

Regards,
Adeshina
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Public
Shina Oladiti Mar 26, 2018 08:48 AM 
Gave admin right
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Shina Oladiti Mar 26, 2018 08:48 AM 
*****************
Update in AD
*****************
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Shina Oladiti Mar 26, 2018 08:48 AM 
Prepped and ready for delivery. It is back on the
inventory counter.
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Shina Oladiti Mar 26, 2018 08:39 AM 
Task reassigned to Adeshina Oladiti.
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Shina Oladiti Mar 23, 2018 11:03 AM 
Imaging is progress......
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Emily Griner Mar 23, 2018 09:00 AM 
NEW EQUIP SETUP: Deliver 2 Dell Monitors W#20170789[Edit Inv] & 
W#20170790[Edit Inv] and computer W#20170788[Edit Inv] WUC 121A for 
Sarah Tabor (Associated Director of Food Pantry). 
Computer and monitors placed on inventory counter
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