Service Request Ticket - # 66984

Service Request Information

CONTACT Name Crawford, Leonard   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 23, 2018 10:08 AM
Department Registrar’s Office Phone 88186
Location Email crawfordl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20170785[Edit Inv] (opens in a new window) Bldg/Room WEL 145
Service Tag Description Xerox VersaLink C400 Color Laser Printer #C400/DN
Serial No. 7HB457192 Location Registrar Counter (replacing W#20110588)

Model C400/DN Hostname rg-regvault
Notes Best for workteams of 2 to 10 users, Color: up to 36 ppm/Black: up to 36 ppm, First Print Out Time: 13 Seconds (Color), Maximum Print Size: 8.5 x 14" /Minimum, Print Size: 3 x 5", Automatic Duplexing on C400/DN, Print Resolution: 600 x 600 dpi, USB 3.0 and Ethernet Connectivity, 150-Sheet Bypass & 550-Sheet Input Trays, 5" Touchscreen LCD; Easy-Access USB Port, Recommended Monthly Print Volume:Up to 5,000 pages per month, Monthly Duty Cycle Max: 80,000 Pages; ADDT'L 550 Sheet tray: Xerox Media Tray Feeder #097S04400 UCS100762017007255; NOT STUDENT TECH; NETWORKED IP ADDRESS:140.211.117.36 Ink/Toner Refill

Wired NIC 9C:93:4E:65:50:EC

TECHS Submitted by Emily Griner Contact egriner15@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Mar 29, 2018 09:49 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Shandelle Plasker Mar 29, 2018 09:49 AM 
This has been delivered. Inventory had been 
updated.
 Add Attachment
Tricia Flaherty Mar 28, 2018 11:59 AM 
Contact changed from Tricia Flaherty to Leonard Crawford.
 Add Attachment
Tricia Flaherty Mar 28, 2018 11:59 AM 
Contact changed from Tricia Flaherty to Leonard Crawford.
 Add Attachment
Tricia Flaherty Mar 28, 2018 11:59 AM 
The extra paper tray arrived today and is on counter next to 
new printer.  Invoice and config page are on top of printer 
as well.
 Add Attachment
Emily Griner Mar 23, 2018 10:08 AM 
NEW EQUIP SETUP: Deliver Xerox Network Printer 
W#20170785[Edit Inv] to Admin 104 replacing W#20110588[Edit Inv]. Waiting 
on extra paper tray (Tuesday 3/27)
 Add Attachment