Service Request Ticket - # 66996

Service Request Information

CONTACT Name Holman-Kidd, Hilary   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 26, 2018 08:15 AM
Department VP Academic Affairs/Provost Phone 88271
Location Email holmankh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160961[Edit Inv] (opens in a new window) Bldg/Room ITC 014 Green Room
Service Tag 1574LH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 1574LH2 Location Green Room UCS

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511; TRANSFER from 20110251: Adobe Acrobat Pro XI(v.11) from P0094736, Microsoft Project Standard 2016 P0106366 FEB2018 SR#66542; PL SQL Developer;

Wired NIC 50:9A:4C:46:19:26

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen Mar 26, 2018 08:41 AM 
Status changed from (1) Pending to (5) Completed
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Yumin Chen Mar 26, 2018 08:41 AM 
Everything works fine.
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Yumin Chen Mar 26, 2018 08:30 AM 
Task reassigned to Yumin Chen.
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Brighton Bohnenkamp Mar 26, 2018 08:15 AM 
Can't get into banner in any browser, it just 
keeps loading
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