Service Request Ticket - # 66999

Service Request Information

CONTACT Name Horsey, Rip   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 26, 2018 10:32 AM
Department Campus Recreation/HWC Phone 89535
Location Email horseyr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150573[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 5V51JB2 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 5V51JB2 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201X from XXXX2015004715; VSI_RecTrac client; KeyPro III (Morse Watchmans)

Wired NIC 18:66:DA:10:E8:9C

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen Mar 26, 2018 01:36 PM 
Status changed from (1) Pending to (5) Completed
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Yumin Chen Mar 26, 2018 01:36 PM 
He found a different login in route.
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Yumin Chen Mar 26, 2018 12:05 PM 
****This is an outgoing email****
Hi Rip ,

I need some additional information regarding service request 
#66999

Description: *3/26* wont load word press

What time is go for us to come to take a look?

Thanks!
Yumin
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Public
Yumin Chen Mar 26, 2018 11:22 AM 
Task reassigned to Yumin Chen.
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Brighton Bohnenkamp Mar 26, 2018 10:32 AM 
Word press won't load
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