Service Request Ticket - # 67025

Service Request Information

CONTACT Name Blatner, Chelsee   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 30, 2018 09:01 AM
Department Student Engagement Phone 88647
Location Email blatnerc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110682[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 1YDDNS1 Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 1YDDNS1 Location PDR 2023 Giveaway

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Enterprise Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office 2010 Pro Plus from P0084903 installed as Office 2007, WASPLABELER +Barcode Maker 1 User from P0096269

Wired NIC 18:03:73:16:EA:03

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Mar 30, 2018 11:41 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Mar 30, 2018 11:41 AM 
Task reassigned to Peter Puettmann.
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Peter Puettmann Mar 30, 2018 11:41 AM 
explained in a VM that RDP is still off and she
should contact Alan Phillips
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Peter Puettmann Mar 30, 2018 10:34 AM 
left vm
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Brighton Bohnenkamp Mar 30, 2018 09:01 AM 
Having trouble getting into "heating and cooling" 
software on remote desktop
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