Service Request Ticket - # 67050

Service Request Information

CONTACT Name Ciancetta, Matthew   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 02, 2018 01:12 PM
Department Natural Science Division Phone 88829
Location Email ciancetm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20161076[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 21.5-inch 4K 3.0GHz Quad Intel i5 #Z0TK
Serial No. C02TV4NAJ1G9 Location PDR

CPU Intel Core i5(3.0GHz quad -core)


OS MAC OS X 10.12 (macOS Sierra) Software Microsoft Desktop Education license allows install of Office 201* for MAC XXXX2016005511; TRANSFER SOFTWARE FROM 20101388: Geometer's SketchPad v5 and TinkerPlot v2 VISA2010003590, Adobe Dreamweaver CS5.5 MAC P0080905, Acrobat Pro 10 for MAC P0080905, MathType 6.7 MAC VISA2012003303, Camtasia for MAC v2.10.2 VISA20140600 MAY2015 FEB2018 SR#66564

Wired NIC 98:10:E8:F3:73:61


Wireless NIC 98:9E:63:3A:B5:D0


Bluetooth NIC 98:9E:63:3A:B5:D1

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen Apr 03, 2018 02:17 PM 
Status changed from (1) Pending to (5) Completed
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Bradley Karkanen Apr 03, 2018 02:17 PM 
Reinstalled Office and PowerPoint started working again.
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Megan Thibeault Apr 03, 2018 10:25 AM 
Task reassigned to Bradley Karkanen.
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Megan Thibeault Apr 03, 2018 10:24 AM 
Task reassigned to Adeshina Oladiti.
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Brighton Bohnenkamp Apr 02, 2018 01:12 PM 
Tried doing updates but everything was up to date 
and he can''t get power point to open
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