Service Request Ticket - # 67063

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 03, 2018 09:35 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130100[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 21.5-inch, 3.1GHz i7 Quad-core #Z0MQ
Serial No. D25L60Q5DNMM Location PDR

CPU Intel Core i7(3.1GHz quad core, 6MB L3 cache)


OS MAC OS X 10.15 (Catalina) Software MS Office 2011 Std for MAC from P0091491, Adobe CS6 Master Coll from P0091311, Vectorworks Designer/Renderworks 2013 from P0089588, Apple Final Cut Studio(v.3) from P0073297

Wired NIC 10:DD:B1:EF:00:4E


Wireless NIC 8C:2D:AA:5B:F0:11


Bluetooth NIC 8C:2D:AA:5B:F0:12

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Apr 03, 2018 12:29 PM 
Status changed from (1) Pending to (5) Completed
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John Rushing Apr 03, 2018 12:29 PM 
I think the power cable was not fully connected.  I 
reconnected it and the computer powered on.  I also 
tested my login and made sure it was seeing the 
internet.
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Megan Thibeault Apr 03, 2018 10:29 AM 
Task reassigned to John Rushing.
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Megan Thibeault Apr 03, 2018 10:22 AM 
 open from 11:45am-12:30 and 2:30-5
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Natalie Plasker Apr 03, 2018 09:35 AM 
Computer in ITC 104 will not turn on.
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