Service Request Ticket - # 67086

Service Request Ticket - # 67086

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Service Request Information

CONTACT	Name	Garrison, Jodie	Date	Apr 03, 2018 03:39 PM
	Department	Creative Arts/Art	Phone	88027
	Location		Email	garrisonj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

digital camera/camcorder	Edit WOU #	20160872 (opens in a new window)	Bldg/Room	CH 105
	Service Tag		Description	Canon EOS 70D DSLR Camera with 18-135mm STM Lens
	Serial No.	392058000947	Location	Art Department Office

TECHS	Submitted by	Brighton Bohnenkamp	Contact	bbohnenkamp14@wou.edu	88925
	Primary Technician		Contact	bkarkanen16@wou.edu	88925

Tracking

Entered by	Date	Memo
Bradley Karkanen			Email Public
Entered by	Date	Memo
Bradley Karkanen	Apr 26, 2018 04:02 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Bradley Karkanen	Apr 26, 2018 04:01 PM	I left the camera with Jeanie Stuntzner with a message for Laura Killip. They will have to have it repaired by a 3rd party. It was purchased 3rd party and did not come with warranty info.	Add Attachment
Bradley Karkanen	Apr 09, 2018 10:21 AM	**This is an outgoing email** Hi Jodie, We were just emailing you regarding a service request that we have for you. (#67086) 4/3 asap camera getting error We have searched through our records and the only paperwork we have for the purchase is the Amazon proof of purchase from the third party dealer. Thanks, Bradley Karkanen	Add Attachment Public
Bradley Karkanen	Apr 09, 2018 10:13 AM	*This is an email* Hi, I don't have this information. It was purchased through computing services, so my assumption was that you all would have handled the warranty information. Sorry. Jodie	Add Attachment
Bradley Karkanen	Apr 09, 2018 08:16 AM	**This is an outgoing email** Hi Jodie, I need some additional information regarding service request #67086 Description: 4/3 asap camera getting error Do you happen to have the warranty card that came with the camera? It may be in the bag or box if you have it.	Add Attachment Public
Bradley Karkanen	Apr 05, 2018 04:31 PM	Status changed from (2) Scheduled to (1) Pending	Add Attachment
Bradley Karkanen	Apr 04, 2018 09:53 AM	**This is an outgoing email** Hi Jodie, I need some additional information regarding service request #67086 Description: 4/3 asap camera getting error Do you happen to have the warranty card that came with the camera? It may be in the bag or box if you have it.	Add Attachment Public
Bradley Karkanen	Apr 04, 2018 09:42 AM	I asked Tricia about the warranty she is looking for the documentation.	Add Attachment
Bradley Karkanen	Apr 03, 2018 04:06 PM	Task reassigned to Bradley Karkanen.	Add Attachment
Brighton Bohnenkamp	Apr 03, 2018 03:39 PM	Camera won't take pictures and is getting error 30. She would like students to be able to use it within the next couple weeks. Placed in inbox	Add Attachment