Resolved!

****This is an outgoing email****
Hi Bob,

We were just following up with you regarding a
service request that we have for you.  (#67099)

Description: New computer information transfer.
**4/6/18 2pm**

We are wondering when you would like us come in to
work with you in finishing this request.

Thanks,
Adeshina Oladiti

VM.

Status changed from (5) Completed to (2) Scheduled

files are still transferring over via 'target
drive' HE has a lot. He seems like he knows what
hes doing next, so i left him. but i told him to
come back if he needs any help.

Status changed from (1) Pending to (2) Scheduled

He got a new mac computer and was hoping that
someone could come down and show him the best way
to transfer His files, and data to his new computer.
Tried to walk him though it over the phone, but
asked for someone in person. 
Available 4/6/18 8am-3pm, he asked that we email
him with a more specific time with in his window
of availability that a tech will be there.