Service Request Ticket - # 67104

Service Request Information

CONTACT Name Whisenhunt, Kelli   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 04, 2018 03:24 PM
Department Facilities Services Phone 88086
Location Email whisenhk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20120484[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description CTL 24in LED Monitor with built-in speaker #2361
Serial No. CT213LS600077 Location PDR
TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact eenriquez13@wou.edu 88925

Tracking

Entered by Date Memo
Erika Enriquez
Email

Public
Entered by Date Memo
Erika Enriquez Apr 06, 2018 03:04 PM 
Status changed from (1) Pending to (5) Completed
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Erika Enriquez Apr 06, 2018 02:28 PM 
Task reassigned to Erika Enriquez.
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Yumin Chen Apr 06, 2018 12:18 PM 
Monitor Location: Second Row 4th one start from 
the left
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Yumin Chen Apr 06, 2018 12:17 PM 
Task reassigned to UCS Tech.
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Yumin Chen Apr 06, 2018 12:16 PM 
Still Need DP cable to replace DVI
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Yumin Chen Apr 06, 2018 12:14 PM 
new monitor W#20130240[Edit Inv] is placed. W#20120484[Edit Inv] is 
located on Pete's desk
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Yumin Chen Apr 06, 2018 11:51 AM 
Sometime the IED light is bad but monitor is good.
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Yumin Chen Apr 06, 2018 11:47 AM 
Potential Bad Monitor W#20120484[Edit Inv].
Second row, the 4th monitor start from the left to 
right.
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Yumin Chen Apr 04, 2018 03:29 PM 
Task reassigned to Yumin Chen.
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Kyle Arthenayake Apr 04, 2018 03:24 PM 
FYI - In UPCC-C There is a computer not working.
It's the first computer, second row, on the left.
It may work I just can get it to turn on? There is
a class in here now... so now wouldn't be a good
time.
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