Service Request Ticket - # 67106

Service Request Information

CONTACT Name Killip, Laura   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 05, 2018 10:56 AM
Department Creative Arts/Art Phone 88340
Location Email killipl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150069[Edit Inv] (opens in a new window) Bldg/Room CH 104
Service Tag Description Apple mac mini #Z0R7
Serial No. C07Q70CMG1J1 Location Smart Classroom Instructor's Station

CPU Intel Core i7(3.0GHz dual-core, 4MB L3 cache)


OS MAC OS X 10.14 (Mojave) Software Office for MAC from VISA2015004715

Wired NIC 38:C9:86:00:5B:AA


Wireless NIC AC:29:3A:EB:FB:16


Bluetooth NIC AC:29:3A:EB:FB:17

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen Apr 06, 2018 10:52 AM 
Status changed from (2) Scheduled to (5) Completed
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Yumin Chen Apr 06, 2018 10:52 AM 
Connect to correct wifi and re-join the domain.
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Yumin Chen Apr 06, 2018 10:06 AM 
Task reassigned to Yumin Chen.
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Kyle Arthenayake Apr 05, 2018 10:56 AM 
can not log into computer, message is popping up
saying "network accounts are unavailable."
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