Service Request Ticket - # 67130

Service Request Information

CONTACT Name Ganson, Nancy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 09, 2018 10:53 AM
Department The Research Institute Phone 88808
Location Email gansonn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20080377[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude D630, 2.50GHz, 6M L2 Cache, 800MHz
Serial No. 2GFBgh1 Location PDR

CPU Intel Core 2 Duo T9300(2.5GHz/800Mhz/6ML2cache)


OS Unknown Software Windows Vista business downgrade to WIN XP Pro, MS Office Pro Plus 2007 from P0067762 installed as Offcie Pro 2003

Wired NIC 00:21:70:A3:B4:80


Wireless NIC 00:21:5C:70:03:CF

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact eenriquez13@wou.edu 88925

Tracking

Entered by Date Memo
Erika Enriquez
Email

Public
Entered by Date Memo
Erika Enriquez Apr 09, 2018 02:54 PM 
Status changed from (2) Scheduled to (5) Completed
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Erika Enriquez Apr 09, 2018 02:30 PM 
Task reassigned to Erika Enriquez.
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Brighton Bohnenkamp Apr 09, 2018 10:53 AM 
Status changed from (1) Pending to (2) Scheduled
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Brighton Bohnenkamp Apr 09, 2018 10:53 AM 
Nancy found a laptop in their office and it 
must've been issued as a loaner at some point but 
is still in someone else name. They don't need it 
anymore
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