Service Request Ticket

Service Request Information

CONTACT	Name	Hutchings, Timothy	Date	Apr 10, 2018 08:11 AM
	Department	Creative Arts/Art	Phone	89209
	Location		Email	hutchingst@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20110513 (opens in a new window)	Bldg/Room	SSC 202
	Service Tag	HZ5WWR1	Description	Dell XPS 8300 Desktop i7-2600 3.4GHz
	Serial No.	HZ5WWR1	Location	EXEMPT will be linux(see Tankersley)
	CPU	Intel Core i7-2600(3.4GHz, 8M)
	OS	Unknown	Software	FREEWARE:open Office, FileZilla, Crimson Editor, VLC, Firefox, Opera, Chrome, Blender, Google SketchUp (free version), Audacity, ReplicatorG, GIMP, and Inkscape OTHER SOFTWARE: upgrade to Windows 7 Pro from P0083559, Adobe Photoshop Extd CS5 WIN and Illustrator CS5 WIN from P0083559; Adobe CC2014(AdobeFULL_CCE_WIN) & AcrobatProXI_WIN from Student Tech licenses NOV2014
	Wired NIC	18:03:73:E8:46:EC

TECHS	Submitted by	Natalie Plasker	Contact	nplasker15@wou.edu	88925
	Primary Technician		Contact	bkarkanen16@wou.edu	88925

Entered by	Date	Memo
Bradley Karkanen			Email Public
Entered by	Date	Memo
Bradley Karkanen	Jul 11, 2018 04:15 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Bradley Karkanen	Jul 11, 2018 02:53 PM	Kyle is working on installing it for me.	Add Attachment
Shandelle Plasker	May 21, 2018 02:27 PM	Priority changed from (1) Highest Priority to (3) Priority.	Add Attachment
Shandelle Plasker	May 21, 2018 02:27 PM	Sorry did not mean to make this one a high priority.	Add Attachment
Shandelle Plasker	May 21, 2018 02:19 PM	Priority changed from (3) Priority to (1) Highest Priority.	Add Attachment
Bradley Karkanen	May 14, 2018 08:13 AM	Testing the 2018 package	Add Attachment
Bradley Karkanen	Apr 18, 2018 09:18 AM	Currently waiting for a CC 2018 package	Add Attachment
John Rushing	Apr 12, 2018 04:35 PM	Task reassigned to Bradley Karkanen.	Add Attachment
John Rushing	Apr 12, 2018 04:35 PM	Added him as admin on both PC computers.	Add Attachment
Megan Thibeault	Apr 11, 2018 02:04 PM	Task reassigned to John Rushing.	Add Attachment
Natalie Plasker	Apr 10, 2018 08:11 AM	**This is an email** Hi there, 20110515 in iTC103A needs a bit of Illustrator updating, and I need admin rights. This computer is used for the laser cutter only, so we are cautious about messing with it. Please leave the old versions of Illustrator on there! I am in ITC103 Mon/Wed 2-7 and have keys to give you access to the locked space. Come by any time then. And there's noooooo rush on this at all.	Add Attachment