Service Request Ticket - # 67141

Service Request Information

CONTACT Name Heide, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 10, 2018 03:40 PM
Department College of Education Phone 88324
Location Email heidek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20170820[Edit Inv] (opens in a new window) Bldg/Room WEL 110
Service Tag B28BMN2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. B28BMN2 Location Group Visit Coordinator, student station Student A

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552;

Wired NIC D8:9E:F3:2E:0C:AE

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Apr 19, 2018 04:21 PM 
Status changed from (2) Scheduled to (5) Completed
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Shina Oladiti Apr 19, 2018 04:21 PM 
AD updated.
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Shina Oladiti Apr 19, 2018 04:21 PM 
Brought back WOU#20031008[Edit Inv] and it is updated in the
inventory.
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Shina Oladiti Apr 19, 2018 12:31 PM 
Task reassigned to Adeshina Oladiti.
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Megan Thibeault Apr 19, 2018 09:41 AM 
Status changed from (1) Pending to (2) Scheduled
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Shina Oladiti Apr 18, 2018 03:03 PM 
****This is an email****
Hi Adeshina,
I will be available today until 4:30 and tomorrow
from 8am to 4:30 except during lunch.
Thank you,
Kathy
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Shina Oladiti Apr 18, 2018 09:40 AM 
****This is an outgoing email****
Hi Kathy,

I need some additional information regarding
service request #67141

Description: NEW EQUIP SETUP: Deliver  OptiPlex
7050 desktop,and monitor for Adjunct station in 
RWEC158 (order10399)

We are checking to know when you will be available
for us to come in and set up the new equipment.

Regards,
Adeshina
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Public
Shina Oladiti Apr 18, 2018 09:38 AM 
***********************
Please update in AD
***********************
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Shina Oladiti Apr 18, 2018 09:38 AM 
Prepped and ready to be delivered. It is back on
the inventory counter. Gave admin right to Kathy.
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Megan Thibeault Apr 18, 2018 08:24 AM 
Task reassigned to UCS Tech.
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Megan Thibeault Apr 18, 2018 08:24 AM 
Task reassigned to UCS Tech.
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Megan Thibeault Apr 18, 2018 08:24 AM 
Update?
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Shina Oladiti Apr 16, 2018 09:58 AM 
Imaged!
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Tricia Flaherty Apr 10, 2018 03:49 PM 
cpu W#20170820[Edit Inv] and monitor W#20170819[Edit Inv]
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Tricia Flaherty Apr 10, 2018 03:40 PM 
This is a NEW station request for additional Adjunct 
station to be located in RWEC158(to be used by several 
Adjuncts no specific user given) Contact for delivery is 
Kathy Heide(RWEC139).  It is on the Inventory counter in 
ITC008 with New Equip Setup Form
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