Service Request Ticket - # 67171

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 12, 2018 11:22 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140245[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag HWNXS12 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. HWNXS12 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0095171 StarBoard v9.5 TurningPointInstall v5.3.1

Wired NIC 34:17:EB:BB:18:8B

TECHS Submitted by John Rushing Contact rushingj@wou.edu 89242
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Apr 20, 2018 11:51 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Apr 20, 2018 11:51 AM 
Setup done and brought back the loaner to the office.
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Shina Oladiti Apr 16, 2018 08:13 AM 
Ready to be delivered. Will check to know if the
room is available today.
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Shina Oladiti Apr 13, 2018 04:11 PM 
Prepped and installing windows update.
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John Rushing Apr 12, 2018 11:22 AM 
This computer was the computer Dave D. was testing 
that had the virus.  Can you finish the reimage and 
get it back in UPCC unit C.  It is the instructor 
station computer.
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