Service Request Ticket - # 67184

Service Request Information

CONTACT Name Singson, Beeb   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 13, 2018 11:41 AM
Department Natural Science Division Phone 89274
Location Email singsonb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160533[Edit Inv] (opens in a new window) Bldg/Room NS 116
Service Tag HB50ND2 Description Dell OptiPlex 7040 SFF, 16GB(2x8GB) 2133MHz DDR4
Serial No. HB50ND2 Location Smart Classroom Instructor Station

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511;

Wired NIC 48:4D:7E:D2:AF:C8

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Apr 13, 2018 12:44 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Apr 13, 2018 12:41 PM 
Software wasn't downloaded for the webcam but they are good to go!
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Gino Salazar Apr 13, 2018 11:57 AM 
Task reassigned to Giovanni Salazar.
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Brighton Bohnenkamp Apr 13, 2018 11:41 AM 
the computer in NS 116 recognizes the webcam but 
they need a shortcut to access it on the desktop
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