Service Request Ticket - # 67192

Service Request Information

CONTACT Name Connolly, Kathleen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 16, 2018 09:33 AM
Department Humanities Division Phone 89495
Location Email connollyk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20160651[Edit Inv] (opens in a new window) Bldg/Room BELL 302
Service Tag JXW5GC2 Description Dell Latitude E7270 (i5-6300U)
Serial No. JXW5GC2 Location Kathleen Honora Connolly, replacing with 20240545

CPU Intel Core i5-6300U (Dual Core, 2.4GHz, 3MB cache)


OS Windows 7 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2015004715

Wired NIC 28:F1:0E:05:C2:52


Wireless NIC E4:B3:18:56:A1:08


Bluetooth NIC E4:B3:18:56:A1:0C

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Apr 16, 2018 10:11 AM 
Status changed from (2) Scheduled to (5) Completed
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Gino Salazar Apr 16, 2018 10:11 AM 
Gave her a new video cable (DVI) and now she is all good!
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Gino Salazar Apr 16, 2018 09:58 AM 
Task reassigned to Giovanni Salazar.
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Kyle Arthenayake Apr 16, 2018 09:33 AM 
I'll be here pretty much all day except from 2-4
pm when I have class. Tuesday 9:30-11, Wed 4-5 pm.
Thursday 9:30-11.
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Kyle Arthenayake Apr 16, 2018 09:33 AM 
Hi,

One of my screens isn't working- the Dell on the
right side of my set up. Would it be possible to
get it looked at some time this week?

Thank you
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