Service Request Ticket - # 67223

Service Request Information

CONTACT Name King, Brent   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 17, 2018 01:06 PM
Department Behavioral Sciences/ Psychological Sciences Phone 89262
Location Email kingb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130907[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 4409V12 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 4409V12 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0094150

Wired NIC 34:17:EB:A5:58:F7

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen Apr 17, 2018 04:43 PM 
Status changed from (2) Scheduled to (5) Completed
 Add Attachment
Bradley Karkanen Apr 17, 2018 04:43 PM 
Quick fix. Deleted the temp profile and restarted.
 Add Attachment
Bradley Karkanen Apr 17, 2018 04:28 PM 
Task reassigned to Bradley Karkanen.
 Add Attachment
Kyle Arthenayake Apr 17, 2018 01:06 PM 
Computer has gone to default. Turned the computer
off on Thursday. started it up this morning and
computer defaulted to a situation were it seems
brand new. nothing was saved on the desktop and
all the programs that were installed are gone now.
Add Attachment