Service Request Ticket - # 67233

Service Request Information

CONTACT Name Campbell, Carson   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 18, 2018 01:03 PM
Department Legal Phone 88141
Location Email campbellcg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20170826[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 5GBSJM2 Description Dell Latitude 5480, i7-7600U, 2.8GHz dual core
Serial No. 5GBSJM2 Location PDR

CPU Intel Core i7-7600U(Dual Core, 2.80Gz, 4MB cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2017006552;

Wired NIC D8:9E:F3:FE:08:B4


Wireless NIC 00:21:6A:F6:B2:A6


Bluetooth NIC 00:21:6A:F6:B2:AA

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Apr 20, 2018 08:18 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Shina Oladiti Apr 20, 2018 08:18 AM 
Task reassigned to Adeshina Oladiti.
 Add Attachment
Shina Oladiti Apr 20, 2018 08:18 AM 
Setup completed by Bradley.
Add Attachment
Megan Thibeault Apr 19, 2018 01:49 PM 
Task reassigned to Bradley Karkanen.
 Add Attachment
Megan Thibeault Apr 19, 2018 01:48 PM 
Delivery at 2:30pm, he has admin rights
 Add Attachment
Megan Thibeault Apr 19, 2018 07:30 AM 
Task reassigned to Megan Eichler.
 Add Attachment
Megan Thibeault Apr 18, 2018 01:14 PM 
Task reassigned to Adeshina Oladiti.
 Add Attachment
Megan Thibeault Apr 18, 2018 01:14 PM 
Shina come see me about this
 Add Attachment
Tricia Flaherty Apr 18, 2018 01:12 PM 
Priority changed from (3) Priority to (2) High Priority.
 Add Attachment
Tricia Flaherty Apr 18, 2018 01:03 PM 
Deliver and setup a new hire workstation for Carson Campbell in Legal Dept AD205
Latitude 5480 Laptop W#20170826[Edit Inv]
Dock W#20170828[Edit Inv] and 2 monitors P2418HZ with webcam and speaker W#20170827[Edit Inv] and 
UltraSharp 24 U2417H W#20170829[Edit Inv].  This equipment will be on inventory counter with New Equip 
Setup form.
Add Attachment