Service Request Ticket - # 67251

Service Request Information

CONTACT Name Thibeault, Megan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 20, 2018 02:48 PM
Department University Computing Solutions Phone 88624
Location Email eichlerm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130056[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL135996 Location PDR

Model ColorQube 8870 Hostname wuclab.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.118.46 Metered Code: 0409 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:2D:57:43

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Megan Thibeault Apr 24, 2018 07:42 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Apr 24, 2018 07:42 AM 
Moe fixed this
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Megan Thibeault Apr 20, 2018 02:57 PM 
Task reassigned to Shandelle Pepper.
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Megan Thibeault Apr 20, 2018 02:57 PM 
Called Xerox, ref 22317667
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Megan Thibeault Apr 20, 2018 02:48 PM 
93,524 Cyan ink melt heater is too slow.
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