Service Request Ticket - # 67278

Service Request Information

CONTACT Name McMahan, Ethan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 25, 2018 03:30 PM
Department Behavioral Sciences Division Phone 88634
Location Email mcmahane@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20161148[Edit Inv] (opens in a new window) Bldg/Room TODD 331
Service Tag Description Dell Alienware Aurora R6 tower
Serial No. T2PDYFK2 Location Ethan McMahan VR LAB

CPU Intel Core i5-7400 7th Gen (4-Cores, 6MB Cache)


OS Windows 10 Pro, 64 bit Software

Wired NIC 14:B3:1F:0E:4D:E0


Wireless NIC 7C:67:A2:92:BC:7E


Bluetooth NIC 7C:67:A2:92:BC:82

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen Apr 25, 2018 04:07 PM 
Status changed from (2) Scheduled to (5) Completed
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Yumin Chen Apr 25, 2018 04:07 PM 
Admin right assigned and created the missing 
ucsadmin account.
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Yumin Chen Apr 25, 2018 04:06 PM 
Ethan only need admin right, he likes to install 
the missing software by himself.
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Yumin Chen Apr 25, 2018 03:37 PM 
Task reassigned to Yumin Chen.
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Kyle Arthenayake Apr 25, 2018 03:30 PM 
Status changed from (1) Pending to (2) Scheduled
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Kyle Arthenayake Apr 25, 2018 03:30 PM 
a program was uninstalled and needs to be re
installed. Also if possible give Ethan McMahan
admin rights
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