Service Request Ticket

Service Request Information

CONTACT	Name	Mansayon, Christopher	Date	Apr 30, 2018 10:45 AM
	Department	Library & Media Services	Phone	88441
	Location		Email	mansayonc@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20130046 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Xerox ColorQube 8880DNM Color Printer
	Serial No.	T4B006770	Location	PDR
	Model	ColorQube 8880	Hostname	hlref3.wou.edu
	Notes	Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.112.45 Metered Code:3074 RMA:(8870)XFL148245(5/12/16)	Ink/Toner Refill	Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783
	Wired NIC	9C:93:4E:6C:1B:EE

TECHS	Submitted by	Brighton Bohnenkamp	Contact	bbohnenkamp14@wou.edu	88925
	Primary Technician		Contact	peppers@wou.edu	88956

Entered by	Date	Memo
Shandelle Plasker			Email Public
Entered by	Date	Memo
Shandelle Plasker	May 03, 2018 12:06 PM	Status changed from (3) Order in Process to (5) Completed	Add Attachment
Shandelle Plasker	May 03, 2018 12:06 PM	Moe came out and put a new part in it.	Add Attachment
Shandelle Plasker	May 01, 2018 07:59 AM	Status changed from (1) Pending to (3) Order in Process	Add Attachment
Shandelle Plasker	May 01, 2018 07:59 AM	Went down and looked at the printer. The sound is coming from the left-hand side of the machine. Really loud. Called it into Xerox. They are sending out a tech.	Add Attachment
Brighton Bohnenkamp	Apr 30, 2018 10:45 AM	3rd printer in HL reff row is making weird noises when printing. No errors or issues with printing its just starting to make weird noises	Add Attachment