Service Request Ticket - # 67334

Service Request Information

CONTACT Name Holbert, Andrew   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 01, 2018 09:06 AM
Department VP Student Affairs Phone 89246
Location Email holberta@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
A/V equipment Edit WOU # 20121297[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description DMP 4400 4GB with Accessory Kit #DMP-4400G-54-K9
Serial No. USI17210016 Location PDR 2023 Giveaway
TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact eenriquez13@wou.edu 88925

Tracking

Entered by Date Memo
Erika Enriquez
Email

Public
Entered by Date Memo
Erika Enriquez May 01, 2018 04:12 PM 
Status changed from (1) Pending to (5) Completed
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Erika Enriquez May 01, 2018 04:12 PM 
Traded out monitor. Updated in inventory
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Bradley Karkanen May 01, 2018 02:57 PM 
Task reassigned to Erika Enriquez.
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Bradley Karkanen May 01, 2018 02:57 PM 
Status changed from (5) Completed to (1) Pending
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Bradley Karkanen May 01, 2018 02:28 PM 
Status changed from (1) Pending to (5) Completed
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Bradley Karkanen May 01, 2018 02:28 PM 
He was complaining that it wasn't smooth enough. I couldn't 
find any issues. Looked fine to me. I swapped the DVI cable 
anyway
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Megan Thibeault May 01, 2018 01:56 PM 
Task reassigned to Bradley Karkanen.
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Yumin Chen May 01, 2018 11:19 AM 
Monitor(W#20120163) replaced. Old 
monitor(W#20121291) is on my desk.
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Megan Thibeault May 01, 2018 09:09 AM 
Task reassigned to Yumin Chen.
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Natalie Plasker May 01, 2018 09:06 AM 
The image on his monitor is shaky. He tried
shutting down and turning back on  but it is still
happening
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