Service Request Ticket

Service Request Information

CONTACT	Name	Blatner, Chelsee	Date	May 04, 2018 12:20 PM
	Department	Student Engagement	Phone	88647
	Location		Email	blatnerc@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20160978 (opens in a new window)	Bldg/Room	ITC 009
	Service Tag	15B3LH2	Description	Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
	Serial No.	15B3LH2	Location	Second Life GFA Self
	CPU	Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)
	OS	Windows 10 Enterprise 64bit	Software	MS office Pro Plus 201* from XXXX2016005511; Meeting Matrix Client for WUC/SLA; Adobe CC 20** SERIALIZED DESKTOP order10285 SR70624;
	Wired NIC	50:9A:4C:45:E0:22

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact		88925

Entered by	Date	Memo
New Equip. Setup			Email Public
Entered by	Date	Memo
Peter Puettmann	May 10, 2018 04:37 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Peter Puettmann	May 10, 2018 04:37 PM	Task reassigned to New Equip. Setup.	Add Attachment
Peter Puettmann	May 10, 2018 04:37 PM	delivered. Alan installed MeetingMatrix at its location.	Add Attachment
Shina Oladiti	May 10, 2018 04:36 PM	Task reassigned to Peter Puettmann.	Add Attachment
Shina Oladiti	May 10, 2018 04:30 PM	Additional software installed and it is been delivered and setup.	Add Attachment
Yumin Chen	May 10, 2018 12:00 PM	Imaging on the tech counter	Add Attachment
Tricia Flaherty	May 04, 2018 12:27 PM	Task reassigned to New Equip. Setup.	Add Attachment
Tricia Flaherty	May 04, 2018 12:21 PM	Meeting Matrix Client and access to Meeting Matrix on (R:)Drive	Add Attachment
Tricia Flaherty	May 04, 2018 12:20 PM	OptiPlex 7040 W#20160978 and monitor W#20161036 (currently on top of Inventory counter with IFC setup form) to WUC210 replacing W#20101042 for student employee station #2 in Student Leadership and Activities. Contact is Chelsee Blatner in WUC210I	Add Attachment