Service Request Ticket - # 67384

Service Request Information

CONTACT Name Dantas-Whitney, Maria   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 07, 2018 08:05 AM
Department College of Education Phone 88636
Location Email dantasm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20140674[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag Description Apple MacBook Air 11-inch #Z0RL
Serial No. C02PP0M3GFWL Location 2weeks 9/7/23 then PDR

CPU Intel Core i5(1.6GHz dual-core, 3MB L3)


OS MAC OS X 10.13 (High Sierra) Software Microsoft Office 2011 for MAC from XXXX2014004298, EndNote X7 Hybrid from P0097485, and Telestream ScreenFlow 5 from VISA2014004581 UPGRADED to Screenflow v7 VISA2017007286 MARCH2018; ATLAS.ti v8.4 MAC/WIN Ed Single User VISA2018008831 -Also on W#20150783 MacBook AIr 13 for her use only MAR2019 SR#71595 ;
TECHS Submitted by Bradley Karkanen Contact bkarkanen16@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

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Bradley Karkanen
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Entered by Date Memo
Bradley Karkanen May 08, 2018 02:40 PM 
Status changed from (1) Pending to (5) Completed
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Bradley Karkanen May 08, 2018 02:40 PM 
She didn't have a license for a Mac version.
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Bradley Karkanen May 08, 2018 01:44 PM 
Task reassigned to Bradley Karkanen.
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Bradley Karkanen May 07, 2018 08:05 AM 
Maria needs Nvivo reinstalled on her computer. She is 
available after 2pm on the 8th.
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