Service Request Ticket - # 67390

Service Request Information

CONTACT Name Baldwin, Paula   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 07, 2018 10:29 AM
Department Humanities Division Phone 88065
Location Email baldwinp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20120652[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25K80KLDNML Location PDR

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS Unknown Software MS Office 2011 Std for MAC from P0088808, EndNote X6 for MAC from P0090632

Wired NIC 10:DD:B1:A4:C4:9C


Wireless NIC 8C:2D:AA:4B:DB:73


Bluetooth NIC 8C:2D:AA:4B:DB:74

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
Natalie Plasker May 08, 2018 09:43 AM 
Status changed from (2) Scheduled to (5) Completed
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Natalie Plasker May 08, 2018 09:43 AM 
called and said it was working fine.
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Megan Thibeault May 08, 2018 08:40 AM 
Task reassigned to John Rushing.
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Bradley Karkanen May 07, 2018 03:40 PM 
Machine is GFA
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Brighton Bohnenkamp May 07, 2018 10:29 AM 
Everything is running slow and taking a long time 
to open documents
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