Service Request Ticket - # 67420

Service Request Information

CONTACT Name Vasquez, Jacqlyn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 09, 2018 11:07 AM
Department Student Health & Counseling Center Phone
Location Email vasquezj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20170486[Edit Inv] (opens in a new window) Bldg/Room SSC 114
Service Tag CL9S5J2 Description Dell Wyse 5030 PCoiP Zero Client 32MB (256Mb)FLASH
Serial No. CL9S5J2 Location Intern Office

CPU Unknown


OS Unknown Software Microsoft VDA subscription from P0106134, VMWare Academic Horizon 7 Enterprise and SSA licensing from P0TBA

Wired NIC 84:7B:EB:F1:80:1E

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen May 10, 2018 10:53 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Yumin Chen May 10, 2018 10:53 AM 
Done.
 Add Attachment
Megan Thibeault May 10, 2018 07:36 AM 
Task reassigned to Yumin Chen.
 Add Attachment
Brighton Bohnenkamp May 09, 2018 11:07 AM 
getting "not connected to remote scanner" error
 Add Attachment