Service Request Ticket - # 67431

Service Request Information

CONTACT Name Mansayon, Christopher   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 10, 2018 12:52 PM
Department Library & Media Services Phone 88441
Location Email mansayonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141151[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 5Z3LV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 5Z3LV42 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298; TRASFERRED from old CPU W#20101443 SR59555 MAR2016: Acrobat Pro v9 from P0072036

Wired NIC 98:90:96:DA:51:11

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti May 10, 2018 04:23 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti May 10, 2018 04:23 PM 
Done!
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Megan Thibeault May 10, 2018 03:52 PM 
Task reassigned to Adeshina Oladiti.
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Megan Thibeault May 10, 2018 03:52 PM 
T:\Adobe
CCE\CCEPackages\2018_SerializedPackages\AdobeAcrobatProDC_WIN_V18
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Tricia Flaherty May 10, 2018 12:52 PM 
Here is my first request that came in via Order/Purchase 
Request to have Acorbat Pro DC installed ... Can we try new 
installer?  I didn't want to put old instructions and place in 
UCS Tech list if  new is working
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