Service Request Ticket - # 67440

Service Request Information

CONTACT Name Horsey, Rip   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 11, 2018 12:14 PM
Department Campus Recreation/HWC Phone 89535
Location Email horseyr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20161023[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag 9H7XHF2 Description Dell 24 Monitor 23.8in LED w/ webcam&spkr #P2418HZ
Serial No. 9H7XHF2 Location IFC Shelf
TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar May 14, 2018 03:13 PM 
Status changed from (2) Scheduled to (5) Completed
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Gino Salazar May 14, 2018 03:13 PM 
and set it up
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Gino Salazar May 14, 2018 03:13 PM 
Okay brought the new monitor!
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Gino Salazar May 14, 2018 02:57 PM 
Task reassigned to Giovanni Salazar.
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Erika Enriquez May 11, 2018 02:19 PM 
Task reassigned to Megan Eichler.
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Erika Enriquez May 11, 2018 02:19 PM 
broke. power is not working. Tried different power
cables. No luck
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Erika Enriquez May 11, 2018 12:28 PM 
Task reassigned to Erika Enriquez.
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Kyle Arthenayake May 11, 2018 12:14 PM 
Yes, the monitor has power, yes it is plugged in.
The monitor on/off button is stuck and will not
allow the monitor to turn on.
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Kyle Arthenayake May 11, 2018 12:14 PM 
We have a new monitor that the on/off button is
not working. 20161023[Edit Inv] student workstation in back.
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